Bridging
the Gap
by Milt Hammerly, MD
Family Practice Physicians
have been bridging the gap between the many medical subspecialties for
years. This has benefited patients greatly by providing cost-effective,
integrated care. As Managed Care plans have shifted more and more responsibilities
to primary care physicians over the past few years there has been an associated
increase in respect for and influence of Family Practice Physicians. Whatever
the outcome of health care reform, Family Practice Physicians will be key
players.
The painful process of health
care reform has largely focused on increasing efficiency (elimination of
waste by improving delivery systems) and limiting expenses through changing
incentives and means of reimbursement. The actual "product" being delivered
(medical services), has been only nominally changed. The struggle for control
and influence in health care reform has produced many casualties, including
tragically the very patients who are supposed to be the beneficiaries of
this reform process.
This has not gone unnoticed
by patients. Increasingly patients are taking things into their own hands
when they feel their needs are not being met by a dysfunctional medical
system. Another "Health Care Reform" has been occurring independently,
quietly, as patients are turning to alternative and complementary therapies
en masse for their unmet needs. The Eisenberg survey of complementary medicine
use, published in the New England Journal of Medicine three years ago ,
is by far the most quoted of the many studies looking at this trend. One
in three Americans were using complementary therapies (in addition to conventional
medical treatment) in 1990 and the use of these therapies appears to be
on the rise. Another interesting tidbit is that over 70 percent of the
time patients did not tell their physicians about their use of complementary
therapies.
The lack of communication
between patients and physicians on the subject of complementary therapies
is probably due to several factors. A common scenario is that physicians
will ignore what is said or give patients a blank stare when the issue
of complementary therapies is brought up. Another common occurrence is
that physicians will reprimand, ridicule or discredit patients who admit
to using complementary therapies. Neither of these interactions encourage
further communication by patients on the subject of complementary therapies.
This essentially amounts to a form of aversion therapy that discourages
patients from sharing important information with physicians.
How can we talk intelligently
and without condescending overtones to patients about something in which
we are not trained and which we don't necessarily believe in? The first
step is to have basic training for physicians to raise awareness of what
alternative/complementary therapies are available, what these therapies
consist of and in what conditions these therapies are typically used. In
order to foster dialogue in this area physicians should also be non-judgmental
toward patients using alternative/complementary therapies.
Engaging our patients in thoughtful
discussion regarding the use of complementary therapies has several benefits:
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avoiding
potential interactions and conflicts between incompatible therapies; |
| * |
learning
from patients' experiences (good or bad), may help to improve outcomes
for other patients with similar conditions or using similar therapies; |
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anecdotal
observations by patients may lead to fertile areas for clinical research; |
| * |
helping
patients avoid therapies that are clearly contraindicated, dangerous or
exploitative. |
The above benefits partly
explain why there are now over thirty U.S. medical schools offering courses
in complementary therapies. There is a textbook written by respected physicians
for physicians on the topic of complementary therapies . A.M.A. publications
regularly carry articles discussing the need for increased awareness of
complementary therapies by physicians. There are frequent medical conferences
around the country dealing with how conventional and complementary therapies
can be integrated. Even former Surgeon General, C. Everett Koop, has added
his considerable influence and efforts to promote education and research
in complementary therapies.
Family Practice Physicians
are the most logical members of the medical community to bridge the communication
gap with patients on the subject of complementary therapies. Our pragmatic
perspective and ability to integrate and collaborate with a wide array
of specialists and subspecialists is ideally suited to dealing with the
many alternative/complementary specialties and subspecialties. One recent
study identified over 300 different alternative therapies. The other gap
Family Practice Physicians must bridge is with the alternative practitioners
themselves.
Family Practice Physicians
are in the ideal position to dialogue with practitioners of complementary
therapies and collaborate with them to improve clinical outcomes. There
are now many studies (including double blinded, placebo controlled studies),
documenting the effectiveness of many complementary therapies in a variety
of conditions. Several studies have shown improved or comparable clinical
outcomes with substantially lower costs using complementary therapies -
a point not overlooked by more and more third party payors.
Larry Dossey, MD and David
Riley, MD presented an excellent overview of what complementary therapies
our patients are using at the 1996 CAFP (Colorado Academy of Family Physicians)
Annual Scientific Meeting. Drs. Dossey and Riley are both highly respected
physicians, excellent speakers and are nationally recognized for their
work. I strongly encourage physicians to attend these types of programs
as it will be an invaluable aid in bridging the gap with a large number
of our patients. |